Tesco Bank Tackles the Problem of Serving Customers

All eyes are fixed on the JP Morgan Chase annual meeting on May 21.  Hotly debated is Jamie Dimon’s dual role on the board and as CEO.  This may mask more fundamental problems.  The head of Tesco says, ““When we took over the business we removed all sales targets, we immediately removed all the incentives. We were under no pressure to do this. I took the view that incentives and targets are ineluctably corrosive. That single move has refocused people on focusing on the customers.”  Dimon seems more interested in a 25% return on his high risk investments.  Article  bank

Going from Big to Small: Women on the Move

Mandy Weston had worked at board level for more than a decade and managed more than 250 staff. “I controlled PR, human resources and marketing departments, not to mention budgets worth in excess of £1m.

“You might assume choices made as a ‘lone ranger’ in business are somehow less significant than those reached at executive level, but I can assure you this is not true – in many ways they are much harder to make.”  Article womensmalll

Factory Women Gain Power in China

As the supply of women factory workers dwindles, blue color women are gaining clout.  Labour shortages that began to hit low-skilled manufacturing in the second half of the past decade have driven up wages and forced factories to improve working conditions. Once all but unthinkable (for both sexes), strikes have become increasingly common. Anecdotally at least, women appear as likely to take part as men. Article chinastrike

Slovenia and Croatia most corrupt in EU and beyond

Croatia, about to enter the EU, is one of the most corrupt countries in Europe according to a new survey. But Slovenia – an EU and eurozone member – is even worse and tops countries in Africa like Kenya and Nigeria.
The report is based on interviews with 3,459 company board members in 36 countries worldwide, including 20 EU member states. It asked whether businesses offer bribes to win or retain contracts or if they deliberately misstate their financial performance.

Ninety percent of people in Croatia, which is to join the EU on 1 July, said “bribery/corrupt practices happen widely in business in this country.”

The figure was 96 percent in Slovenia – which joined the EU in 2004 and which adopted the euro in 2007 – higher even than Kenya, on 94 percent.

Greece and Slovakia came next on 84 percent, followed by the Czech republic (73%), Portugal (72%), Hungary (70%), Spain (65%), Romania (61%) and Italy (60%).

The EU’s three largest economies scored much better – France was on 27 percent, Germany 30 percent and the UK 37 percent. Nordic countries Finland and Sweden came out as the least corrupt on 12 percent each.

Ernst & Young linked the results to the financial crisis. “Our survey shows that to find growth and improved performance in this environment, an alarming number appear to be comfortable with … unethical conduct.” The transition from legal to illegal activities is fluid.

The report comes amid worries that Croatia will backslide on reform after it joins the Union…EY_Corruption_7.5.13 Slovenia and Croatia most corrupt in EU

Cobrapost alleges money laundering by 23 Indian banks and insurers

The independent investigative website Cobrapost accused as many as 23 public and private sector banks and insurance companies of “running a nation-wide money laundering racket, blatantly violating laws of the land”. The second sting operation alleged that the irregularities in India’s financial institutions is a systemic problem….Coprapost

According to Coprapost, the sting operations have revealed violation of several provisions of the Income Tax Act, FEMA, RBI regulations, KYC norms, the Banking Act, said Bahal.

Those named in the expose include SBI, LIC, Punjab National Bank (PNB), Bank of Baroda, Canara Bank, Reliance Life, Tata AIA, Yes Bank, Indian Bank, Indian Overseas Bank, IDBI Bank, Oriental Bank of Commerce, Dena Bank, Corporation Bank, Allahabad Bank, Central Bank of India, Dhanlaxmi Bank, Federal Bank, DCB Bank and Birla Sun Life. Cobrapost alleges money laundering by 23 Indian banks and insurers